The website contains links to other sites. We are not responsible for the privacy practices or policies of those sites.
Personal information is information or an opinion relating to an individual which can be used to identify that individual.
Security of Personal Information
Claire Naidu & Co, Lawyers and Mediators, will take reasonable steps to protect the security of personal information. We respect the confidentiality of personal information and the privacy of individuals. We take all reasonable steps to ensure the security of our system and to protect your information from misuse, interference and loss as well as unauthorised access, modification or disclosure. Any information which we hold for you is stored on secure servers, either in Australia or overseas (including the United States of America). In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality and privacy of any Personal Information held by us. Except in the case of breaches of our obligations under the Privacy Act to protect personal information, we will not be held responsible for events arising from unauthorised access of your Personal Information. In the event of a data breach, we are committed to complying in all respects with the requirements of all Australian Privacy Laws and where required, the provisions of the GDPR. You can also play an important role in keeping your Personal Information secure, by maintaining the confidentiality of any password and accounts used with use. Please notify us immediately if there is any unauthorised use of your account by any other user, or any other breach of security relating to your account.
What kinds of personal information do Claire Naidu & Co, Lawyers and Mediators, collect?
In general, we collect and hold information such as (but not limited to): names, addresses, contact details, occupations, and other information which assists us in conducting our business, providing marketing services and complying with our legal obligations. If the personal information requested is not provided to us, we may not be able to supply the relevant service.
About whom does Claire Naidu & Co, Lawyers and Mediators, collect personal information?
We may collect and hold information about clients, potential clients and business associates and their employees; suppliers and their employees; employees, prospective employees and contractors and others.
How does Claire Naidu & Co, Lawyers and Mediators, collect personal information?
We will generally collect personal information by way of forms filled out by people, face to face meetings, interviews, business cards, telephone conversations, email, and from third parties; for example, an affidavit prepared by another party or a medical report provided by a medical practitioner or an employment reference from another person.
How does Claire Naidu & Co, Lawyers and Mediators, collect and use information from the website?
If you visit www.clairenaidu.com.au to read, browse or download information, our system may record information such as the date and time of your visit to the website, the pages accessed and any information downloaded. This information is anonymous and is used for statistical, reporting and website administration and maintenance purposes only.
We may collect information about you through the website when you:
- Submit electronic forms requesting us to provide services or take actions
- Submit messages or comments
While we take care to protect your personal information, no data transmission over the Internet can be guaranteed to be secure. Accordingly we cannot warrant the security of any information you send to us or receive from us online.
We have no way of guaranteeing that information is protected in transit. Once we receive your information we make our best effort to ensure its security.
Website Password Protection
From time to time, some sections of the website may protect your personal information by requiring you to use a password. For your own protection, we require you to keep this confidential and to change your password regularly.
Law enforcement or government agencies may have the authority to review our web server’s records.
How might Claire Naidu & Co, Lawyers and Mediators, use and disclose your personal information?
In general we may use and disclose your personal information to conduct our business; to provide and market our services; to communicate with you; to purchase from you; to comply with our legal obligations and to help us manage and improve our services.
We may disclose personal information for the purpose for which it was collected, and also:
- Within Claire Naidu & Co, Lawyers and Mediators
- Subject to our professional obligations, to any person where necessary or desirable in connection with our provision of legal services, such as to the client, regulatory advisors, or other partners or advisors (whether in Australia or overseas)
- On a confidential basis to external service providers so that they can provide financial, administrative or other services in connection with the operation of our business, for example photocopy, auditing, technology and data processing, security and archive services providers and financial and other professional institutions
- As required by law subject to our professional obligations
- With your consent
Will personal information be disclosed to overseas recipients?
We may need to disclose information to persons overseas. We may not always be able to take reasonable steps to ensure that they do not breach the Privacy Act 1988 (Privacy Act) and they may not be subject to the same obligations to protect personal information as applies in Australia by virtue of the Privacy Act. By continuing to acquire our services and/or products you consent to us disclosing information to such persons and agree that you cannot claim relief from us and you may not have any right of action against the overseas recipient of the information.
To whom might Claire Naidu & Co, Lawyers and Mediators, disclose your personal information?
We may disclose your personal information to other companies or individuals who assist us in providing services or who perform functions on our behalf (such as barristers, medical practitioners, valuers, courts and tribunals) and anyone else to whom you authorise us to disclose it. We also collect personal information from these organisations and individuals, and deals with that information in accordance with this policy.
From time to time Claire Naidu & Co, Lawyers and Mediators, may send you information regarding changes in the law, information of potential interest, offers, events, functions or activities.
If you do not wish to receive direct marketing information, please let us know. Claire Naidu & Co, Lawyers and Mediators will take steps to ensure that you do not receive any direct marketing information in future.
How does Claire Naidu & Co, Lawyers and Mediators, keep your personal information secure?
Claire Naidu & Co, Lawyers and Mediators, takes reasonable steps to protect your personal information held from misuse and loss and from unauthorised access, modification or disclosure for example by use of restricted access to electronic records including cloud based legal practice management software and by physical security of physical files and records.
How does Claire Naidu & Co, Lawyers and Mediators keep personal information accurate and up to date?
Our information management system will be used to ensure that all data collected will be up to date and complete. We encourage you to contact us to update any personal information we hold. Please contact the Privacy Officer on the details set out below.
How can you access your personal information?
Subject to the exceptions set out in the Privacy Act and the Privacy Amendment Act, you may seek access to the personal information which we hold about you by contacting our Privacy Officer. We will respond to your request within 30 days and will require you to verify your identity and to specify what information you require. You may be charged a fee for providing access related to the time taken to locate, collate and provide the information requested by you. In certain circumstances we may not be required by law to provide access to or to correct personal information.
Where you establish that personal information we hold about you is not accurate, complete or up to date, we will take reasonable steps to correct the information. If there is disagreement as to whether the information is accurate, complete and up to date, we will take reasonable steps to associate with the information a statement claiming that the information is not accurate, complete or up to date upon your request.
If you are a resident of the European Union for the purposes of the GDPR, then in addition to what is set out above, the following applies to you. Claire Naidu & Co is a data controller and processor for the purposes of the GDPR and by your engaging with us, we are able to processes your Personal Data in accordance with this Privacy Statement. Our Contact details are set out in the “Contact Us” page.
In providing its services to you, Claire Naidu & Co may make use of a number of automated processes using your Personal Data and your activity on our Site as tracked by us, in order to provide more tailored and relevant services to you such as providing recommended job opportunities to you through email communication, and on the Site or within our any applications we have. Claire Naidu & Co may also use such data in automated processes aimed at providing more tailored and relevant services.
In addition to your rights set out above, you may contact us to update or rectify any of the Personal Data that we hold about you. You may request using any of the methods set out in our “Contact Us” page. Should you have any concerns in relation to our collection and/or processing of your Personal Data, you may contact us. You may have complain to the Office of the Australian Information Commissioner or its nominee and you have the right to complain to a supervisory authority (within the meaning of the GDPR). Our representative for the purposes of the GDPR is Claire Naidu. If you have any enquiries about privacy related issues you can contact our Privacy Officer on enquiries at clairenaidu dot com dot au
We do not adopt an identifier that has been assigned to you by a Commonwealth Government agency (eg. your tax file number) as a means of identifying you.
We provide you with the opportunity to interact with us anonymously whenever it is practical to do so, for example where you inquire about the types of legal services or mediation services we offer.
This policy will be reviewed as necessary to ensure compliance with new laws, to take account of changes in technology, changes to our operation and practices and the general business environment. The most current version of this policy is on our website at www.clairenaidu.com.au.
If you have any enquiries about privacy related issues you can contact our Privacy Officer on enquiries at clairenaidu dot com dot au